PTIC is committed to protecting the privacy and confidentiality of personal information in our possession and control. This Privacy Policy explains the measures PTIC has taken to fulfill these commitments and describes how PTIC collects, uses, discloses, and safeguards personal information through our website, pticindia.com, including all subpages, successor pages, and other interactions with our clients and prospective clients.
This Privacy Policy may be updated periodically to reflect changes to our information practices. PTIC encourages you to review this Privacy Policy regularly for the latest updates on our practices.
PTIC collects only the personal information necessary to provide our services and fulfill legal obligations. Understanding a client’s financial goals, needs, and preferences enables us to ensure that all recommendations are suitable—this is both a regulatory requirement and good business practice.
1. Collection of Information
PTIC collects Personal Information (as defined below) from clients when they engage our services, register on our platform, or interact with us digitally or offline. Certain sections of the PTIC website may be browsed without registration; however, to avail of our financial advisory, investment, or consultancy services, registration or information submission may be required.
Personal Information refers to data that identifies or can identify an individual. PTIC may collect the following information:
● Financial information such as bank account details, PAN, investment portfolio details, credit card or payment-related information, and billing address.
● KYC details including KYC status, occupation, and related documents, which may be retrieved from authorized KYC Registration Agencies (KRAs).
● Transactional and investment-related data such as investment preferences, transaction history, and behavior patterns, to facilitate portfolio monitoring and recommendations.
● Device and location information (e.g., IP address, browser type, mobile device ID) when accessing our website or digital platforms.
All information is collected voluntarily and with consent. Clients can withdraw consent at any time; however, doing so may affect PTIC’s ability to provide certain services.
All data is securely stored on servers and systems located in India, owned by PTIC or third-party service providers engaged by us.
2. Use of Your Information
PTIC may use Personal and Non-Personal Information for the following purposes:
1. To provide, personalize, and improve our financial advisory and consultancy services.
2. To comply with regulatory and legal obligations.
3. To process payments and manage transactions.
4. To resolve disputes, troubleshoot issues, and ensure platform security.
5. To communicate with clients about services, products, and updates.
6. To conduct research, analytics, and service improvement.
7. To prevent fraud, unauthorized access, and illegal activities.
8. To send marketing communications, offers, and relevant financial insights (only with consent).
9. To enforce PTIC’s Terms and Conditions and policies.
By using PTIC’s services, clients consent to the collection, storage, processing, and transfer of their information for the above purposes.
3. Sharing of Information
PTIC may share clients’ Personal Information with:
● Regulatory bodies such as SEBI, stock exchanges, KRAs, or other government-authorized institutions, as required by law.
● Banks, financial institutions, and payment gateways to process transactions.
● Third-party vendors or consultants who assist in operations, auditing, data analysis, or communication activities, under strict confidentiality agreements.
PTIC ensures that all third-party partners adhere to similar data protection standards. We do not sell or share clients’ personal information with unrelated third parties for marketing purposes without explicit consent.
PTIC may also disclose information if required:
● To comply with applicable laws or respond to lawful requests.
● To protect PTIC’s rights, property, or users.
● To respond to emergencies where the safety of individuals or assets is at risk.
4. Links to Third-Party Websites
Our website may contain links to third-party websites or applications. These sites operate independently and have their own privacy policies. PTIC is not responsible for the privacy practices or content of such external platforms.
We encourage clients to review the privacy policies of any third-party websites they visit through our links before providing personal information.
5. Security Precautions and Measures
PTIC implements reasonable administrative, technical, and physical safeguards to protect client information from unauthorized access, misuse, or loss.
● All sensitive data is transmitted using secure, encrypted channels.
● Payment-related information is handled via secure payment gateways compliant with applicable standards.
● Access to personal data is restricted to authorized personnel only.
While PTIC takes all possible precautions, no electronic transmission or storage system can be guaranteed 100% secure. Clients are advised to maintain confidentiality of their login credentials and personal details. PTIC shall not be held responsible for unauthorized disclosures resulting from circumstances beyond our control.
6. Changes to the Privacy Policy
PTIC reserves the right to modify, update, or amend this Privacy Policy at any time without prior notice. All changes will be effective immediately upon posting on the website. Continued use of our services after such updates constitutes acceptance of the revised policy.
